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When Fixing Isn’t Enough
Fixing a problem and solving it aren't always the same thing. Most leaders know the frustration of addressing something carefully, watching it resolve, and then watching it quietly return. The instinct is to try harder at the same kind of fix — sharper process, clearer communication, more discipline. But some problems aren't asking for more effort. They're asking to be understood differently. This week's edition is about the difference, and why it matters more than it first appears.